PROBLEM
Develop a marketing strategy to build the MetLife Direct brand and deliver ROI. Asked to revamp Customer Acquisition and integrate marketing to meet CPC and CPL refinement and implement Marketing Directives.
SOLUTION
Created an Omnichannel tactical roadmap which cross connected internal stakeholders: Customer Management, Segmentation, Analytics, MetLife Brand and Advertising, PMO, Legal and Compliance to develop and direct execution of DRTV and digital marketing campaigns for process improvement.
RESULT
Success came throughout the organization with cross over from Direct and MetLife Brand with transformation of consumer engagement enhancing new lead generation tactics with strong ROI results.